|
Survey of Patients about Their Hospital Experiences
|
Good Samaritan Regional Health Care Center |
IL
Average |
National
Average |
|
| Patients who reported that their nurses "Always" communicated well. |
85% |
77% |
78% |
| Patients who reported that their doctors "Always" communicated well. |
84% |
81% |
81% |
| Patients who reported that they "Always" received help as soon as they wanted. |
73% |
65% |
66% |
| Patients who reported that their pain was "Always" well controlled. |
69% |
70% |
70% |
| Patients who reported that staff "Always" explained about medicines before giving it to them. |
61% |
61% |
63% |
| Patients who reported that their room and bathroom were "Always" clean. |
83% |
72% |
73% |
| Patients who reported that the area around their room was "Always" quiet at night. |
56% |
57% |
60% |
| Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home. |
88% |
84% |
84% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). |
74% |
68% |
69% |
| Patients who reported YES, they would definitely recommend the hospital. |
79% |
68% |
70% |