Centralia, IL (November 15, 2011) – St. Mary’s hospital is proud to announce that Press Ganey Associates, Inc. has twice named the hospital a 2011 Summit Award® winner, for both inpatient satisfaction and clinical care. The Summit Award recognizes facilities that sustain the highest level of performance for three or more consecutive years. St. Mary’s ranks in the 95th percentile nationally for inpatient satisfaction, as well as the top 3% in clinical care across 26 quality indicators. The hospital is one of only 98 organizations nationwide to receive these recognitions.
The awards add to St. Mary’s growing portfolio of national accolades. Over the past year, St. Mary’s has been nationally recognized eight times, including J.D. Power and Associates for “An Outstanding Inpatient Experience”, HealthGrades, Premier Quest and Women’s Certified. These latest additions further emphasize the hospital’s commitment toward patient care.
“Our mission has always been about putting the patient first,” said Bruce Merrell, President of St. Mary’s Hospital. “These recognitions confirm that our patients’ satisfaction and the quality of care they are receiving is exceptional. They’re a testament to each and every member of our team that works hard to ensure its top notch.”
Merrell credits the hospital’s award-recognized reputation to a series of patient care initiatives that are rooted in exceptional physician, employee and volunteer involvement that happens every day at the hospital.
“On every front our hospital has improved and will undoubtedly continue to improve - from new facilities and quality results to outstanding physician and employee satisfaction – this is the quality our community deserves,” says Dr. Rajendra Schroff, Administrative Medical Director at St. Mary’s Hospital.
Patients have also benefited from over $40 million of renovations over the last decade, which added a wealth of updates, including but not limited to all patient rooms, a new advanced Intensive Care Unit, linear accelerator and updated lobby and cafeteria areas. The most recent renovation improvement being the new $4 million state-of- the-art ICU slated to open in December 2011.
“From start to finish, it’s a completely new and remarkable patient and family experience at St. Mary’s and we’ve got eight awards in recognition of this,” remarks Merrell.
For J.D. Power and Associates 2011 Distinguished Hospital ProgramSM information, visit jdpower.com